Technical Support

If you have technical related questions or difficulties with hardware and software, we will be glad to help you. Please refer to your sales contact or send an email to our technical support:
support(at)distec.de

In order to support you the best possible way, please provide us the following data:

  • Exact product name or product number
  • Circumstances and environments where the products are applied and where the problem occurs
  • Exact description of the problem
  • Software: used operating system, programs and driver versions

If you have any questions about spare parts or repairs, please contact solution@distec.de.